Privacy Policy

Information provided pursuant to art. 13 of EU Regulation 2016/679 (for brevity of the Regulation) – to users who access the site

The information contains:

the nature of the personal information processed;
the purposes and legal bases of the processing of personal information (Article 13.1.c and 13.1.d of the Regulation);
the identity and contact details of the data controller (Article 13.1.a and 13.1.b of the Regulation);
any third parties involved in the processing activities (Article 13.1.e and 13.1.f of the Regulation);
the retention period of personal information (Article 13.2.a of the Regulation);
the nature of the provision of data and the consequences of any refusal (Article 13.2.e of the Regulation);
the rights of users (Article 13.2.b, 13.2.c and 13.2.d of the Regulations).

The data controller is Rapigrano, a limited liability company with registered office in via Giacinto Gigante 44, 80054 Gragnano (NA), VAT number 08552451216.

His contact details are


Navigation data

The site collects some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified data subjects, but which by their very nature could, through processing and association with data held by third parties, allow the user to be identified. This category of data includes the IP addresses or domain names of the computers used by the user who connects to the site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s computer environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of messages using the “Contact Us” service on the site and / or by sending e-mail messages to the company address, involves the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the request. The legal basis for this treatment is art. 6.1.b of the Regulations, i.e. the execution of measures requested by the user.

Registration on the site

Registering an account involves entering some personal data that must be true and accurate. The compulsory data to be entered are clearly indicated, the other data are entered voluntarily and failure to enter does not entail any consequences. The user is invited to keep this data updated by logging into his personal account. The legal basis for this treatment is art. 6.1.b of the Regulations, i.e. the execution of measures requested by the user. The user who chooses to activate the account via social media must be aware that the site may collect some data that the user has already provided to this social media (eg. E-mail address and public profile). The data controller has no control over the social media and does not establish the social media privacy settings. The user must therefore refer to the privacy policy of the social media you use.

Newsletters and commercial communications

The user can voluntarily choose to receive newsletters and commercial communications. The site asks for explicit and free consent before undertaking promotional initiatives of this type and may ask the user for additional information in order to create personalized and more relevant communications. The user can always easily withdraw his consent which is the legal basis for this treatment (Article 6.1.a of the Regulations).

Trade orders

In the event of an order, the site asks the user to provide personal data for the essential purpose of providing the service or good purchased, including the post-sales phase (eg delivery tracking, assistance services, customer satisfaction) and fraud prevention activities and improper use of the site. The legal basis of the processing is the fulfillment of contractual obligations (Article 6.1.b of the Regulation). For payments, the site uses third-party suppliers and does not keep banking information belonging to the user. The data controller has no control over the provider of this type of service

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